Walmart Canada Expands Grocery Delivery

To deliver groceries to hundreds more communities across Canada, Walmart Canada and Instacart unveiled the national expansion of their relationship. It will bring grocery delivery services that are on-demand from almost 200 Walmart locations across Canada in as soon as an hour, according to an announcement.

“Canadian families are busy. By introducing more online shopping options at Walmart, we’re helping make life easier and more convenient for them,” Walmart Canada President and CEO Lee Tappenden said in the announcement. “Expanding our relationship with Instacart provides our customers with even more time-saving ways to shop at Walmart in their community.”

The expansion is said to build on a pilot of 17 locations in Winnipeg and the Greater Toronto Area, which the company said “has been strongly embraced by Walmart customers.” Now, the service is now available to customers in communities throughout British Columbia, Alberta, Manitoba, Ontario, Saskatchewan, Newfoundland and Labrador, Nova Scotia, New Brunswick and Prince Edward Island.

Walmart shoppers can begin shopping online or using their mobile device to open the Instacart app before selecting their city/store as well as adding Walmart Canada items to their grocery carts. They can select a delivery window that is as quick as an hour or up to five days in advance for scheduling. A personal shopper will then pick, pack and deliver the order within the timeframe designated by the shopper.

Instacart Chief Business Officer Nilam Ganenthiran said in the announcement, “Instacart is proud to have grown its partnership with Walmart Canada to help make it even easier for valued customers to get the groceries and household essentials they need quickly and easily.”

Ganenthiran continued, “Our expanded collaboration shows that demand for online grocery delivery continues to grow in Canada, and we’re proud to work with Walmart Canada to extend their delivery reach into new regions and give customers more ways to access Walmart Canada’s everyday low prices.”


Latest Insights: 

The Which Apps Do They Want Study analyzes survey data collected from 1,045 American consumers to learn how they use merchant apps to enhance in-store shopping experiences, and their interest in downloading more in the future. Our research covered consumers’ usage of in-app features like loyalty and rewards offerings and in-store navigation, helping to assess how merchants can design apps to distinguish themselves from competitors.